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Privacy Policy

Privacy Policy

Last updated: 2026-07-25

1. Who We Are

This website is operated by Prominer CNC (the “Company”, “we”, “us”) at https://prominercnc.com. For the purposes of data protection law, the data controller is [To be completed: legal entity name, e.g. “Prominer CNC Co., Ltd.”], with registered address [To be completed: registered business address, country]. You can reach us at info@prominercnc.com.

2. Information We Collect

Information you provide to us: When you submit a quote request or contact form, we collect the information you enter — typically your name, company name, email address, phone number, and a description of your processing requirements.

Information collected automatically: Like most websites, we collect standard technical data such as your IP address, browser type, device, and the pages you view. This is collected through cookies and similar technologies (see Section 4).

3. How We Use Your Information

  • To respond to your inquiry and recommend a suitable machine configuration;
  • To provide quotations, technical documentation, and after-sales support;
  • To operate, maintain, and improve this website;
  • To comply with our legal and contractual obligations.

4. Cookies and Analytics

We use cookies to make the site work and to understand how visitors use it. We may use third-party tools such as Google Analytics and advertising platforms. These tools set cookies that collect aggregated, non-identifying usage data. You can disable cookies at any time through your browser settings; doing so will not prevent you from using the core functions of the site.

Note: A cookie-consent banner will be implemented when the site migrates to its WordPress platform, giving you explicit control over non-essential cookies.

5. How We Share Information

We do not sell your personal information. We may share it only with trusted service providers that help us operate the site (such as email, hosting, or CRM providers), or where required by law, regulation, or a valid legal request. All such providers are bound by appropriate confidentiality obligations.

6. Data Retention

We keep your personal information only for as long as necessary to serve the purposes described above, or as required by applicable law (for example, records related to a sales quotation or contract).

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or object to the processing of your personal data (including rights under the EU GDPR and the California CCPA). To exercise any of these rights, contact us at info@prominercnc.com.

8. International Data Transfers

As a company serving international customers, your information may be processed or stored outside your country of residence. Where we transfer personal data across borders, we rely on appropriate safeguards recognized under applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be communicated on this page.

10. Contact Us

If you have any questions about this policy or your data, please contact info@prominercnc.com.